I bought my new Yamaha FRJ1300 2003 model from Bill at Woking Yamaha Centre, Woking, Surrey, UK about 2 1/2 years ago. I recently found the rear shock absorber was shot. I took it to Woking to check - and a new one would be more than £700 - and my bike is now out of warranty. On my behalf Bill contacted Yamaha as it is unusual for the shock to go at this age. Yamaha offered a new shock at no cost and I paid the labour to fit it (about £50). So I am happy with Woking Yamaha's help and Yamaha's extra service. Just thought I would share this happy story with club members.