To anyone living in California. I recently put an online order in from Sydney Australia to California Sport Touring and have received no replies. Do they still operate? I have dealt with them in the past and were reasonably good. Can anyone help
I had the same problem with a Chatterbox order from them. Weeks went by with no reply on status. After many attempts, finally got in contact through the phone and was told it was backordered with unknown ship date. Would have been nice to at least get an email. Told them to cancel and I havent ordered from them since. Must be some internal issues there now, as they were good in the past. Many other good choices anyway.
I ended up phoning them on 23/5 and found out thet were out of stock of my order, however it had juuust arrived!. nOT LONG AFTER RECEIVED an order conformation email. Would have been nice to be told they were on back order. They used to do that, its called customer service>
None of these communications issues are new. Reports of same and similar have been posted on nearly every moto mail list for as long as I can remember. Communications with customers when shipping, backorders, or other things that affect product delivery seem a difficult concept to grasp according to the reports many have posted.
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