Great Customer Service ! - Yamaha FJR Forum : Yamaha FJR Owners Forums
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post #1 of 6 (permalink) Old 04-22-2015, 10:15 AM Thread Starter
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Join Date: Oct 2014
Location: Ottawa, IL
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Great Customer Service !

It's easy enough to get into a "gripe mode". However, for a change I'd like to mention two vendors that have really impressed me with their customer service.

The first is MCE, makers of the Canyon Cages. I was about to install them and didn't have a clear idea of exactly how they were supposed to fit. I emailed MCE and asked if they had any pictures of the Canyon Cages mounted on an FJR. In less that an hour I had a very helpful response and 6 photos. They also offered to walk me through the install via phone assistance.

The second is Revzilla. I have been looking for a new helmet and settled on the Arai Defiant. I watched their videos many times and followed their fitting charts which were very helpful. (I was one of the many who had been wearing a helmet that was too large). I ordered the helmet on Monday morning about 10:00 and I had it the next day by about noon. That is darn impressive service in my book.

Because I live in a relatively rural area, I purchase many things on line. I only wish all of my purchases went this smoothly.

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post #2 of 6 (permalink) Old 04-22-2015, 11:03 AM
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Location: Colorado
Posts: 1,429
I love Revzilla and had bought many things from them. Will continue to do so.

So glad to read such good news in a world where customer service all too often seems to be a thing of the past.

I hope to be giving my own glowing report of another vendor here soon.

'08 GSX650F
'03 FJR1300
'07 GS500F
'86 FJ1200
'80 CB750F
'76 KZ750
'69 CB350
(and the spousal unit rides a Ninja 500!)
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post #3 of 6 (permalink) Old 04-22-2015, 02:29 PM
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Location: Columbus, OH
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Oh Yeah love Revzilla...have dropped some paychecks with them in the last couple yrs

Last edited by CADMAN97; 04-23-2015 at 11:54 PM.
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post #4 of 6 (permalink) Old 04-22-2015, 03:14 PM
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Location: El Cajon, Ca.
Posts: 421
Revzilla yes, AWESOME!! let me give another shout out for "Rocky Mountain" also lighting fast delivery and great customer service!!
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post #5 of 6 (permalink) Old 04-22-2015, 10:04 PM
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Join Date: Jun 2014
Location: Central PA
Posts: 43
Love Revzilla! Actually had to return a helmet yesterday and it was E-Z!

Emurph 8

"It is what it is"

2012 FJR
2007 Honda 919
2007 Ducati Monster S2R 800
1995 Honda Shadow 1100
1983 honda Noghthawk 550
1973 yamaha XS 650
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post #6 of 6 (permalink) Old 04-23-2015, 01:16 PM
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Location: Ukiah, California
Posts: 837
Revzilla is excellent. They have great reviews to familiarize you with everything they carry. Good prices and delivery also, great place.


2014 FJR1300A #206
2003 Kawasaki ZGRX 1200 Concours (sold)
1985 Honda CB700SC Nighthawk S (sold to my son who cherishes it)
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