I had purchased a Brand new Yamaha R6S back in 2007 from a dealer down here in Downers Grove, IL
They slapped me with many options that I did not want including LoJack and extended warranty. I opted out but found in the paperwork they still sold it to me. I bought the motorcycle on Yamaha Credit and got approved and was excited and trusted them and signed paperwork without reading fine print.
Once they sold me the motorcycle they acted like they did not know me. No call backs on inquiring stuff and very rude and same we'll get back to you game..I was literally after them for 6 months to cancel extended warranty and other fancies they sold me and they still charged me some 10% cancellation charge along with the headache.
Very bad customer service that I did not even take my motorcycle there for a break-in service.
Whenever I passed by that dealer it always reminded me of the bad customer service and how they ripped me off. Just gave me a bad feeling.
Fast forward 2010 they were out of business and closed for good. And this was a big dealership with Yamaha, Suzuki, Kawasaki and some other brands
Lesson: If you rip someone off sooner or later you will get ripped off.
There are very few good dealerships whether it is cars or motorcycles. If you find one just go the extra mile drive but stick to them.
2014 FJR 1300 A Red
2007 Triumph Bonneville T100 Carburetted