GIVI has OUTSTANDING Customer Servive!
Had a Pickup truck run over my MC with Givi top & panniers ( luckily I got off in time) Called US rep for Givi for part numbers for a lot of broken parts, he said to send him pics ( even though I explained the luggage was on the bike when I purchased it used)- within a few days parts arrived with no bill. Contacted rep again to thank him and asked what I owed. His reply was Givi takes care of its customers. Have been using their products ever since.